Napoli Pelle footwear reflects the legacy of Italian craftsmanship, where precision,
structure, and attention to detail define every pair. Our shoes are crafted
using skilled artisanship combined with refined production techniques inspired
by traditional Italian shoemaking methods.
Each pair undergoes careful finishing and quality inspection to
ensure durability, comfort, and timeless design.
At the moment, Napoli Pelle ships exclusively within Maharashtra. We are gradually
expanding our delivery network while maintaining strict quality control over
logistics and customer experience.
Napoli Pelle accepts returns only in cases of size exchange. We encourage customers to
carefully review the size guide before placing an order.
Products
purchased from other retailers or dealer stores (including Regal Shoes or any
third-party seller) cannot be returned or exchanged through our website.
Orders can only be modified or cancelled before dispatch. Once shipped, the order
cannot be cancelled.
Our shoes are prepared with care and undergo final quality checks before dispatch.
In some cases, certain sizes are crafted in limited batches to maintain quality
standards. This attention to detail may extend processing time slightly, but
ensures you receive a product that meets our standards.
Napoli Pelle accepts returns only in the case of size exchange.
In the rare event that you receive a product with a verified manufacturing defect
or workmanship fault, we request that you contact us within 48 hours of
delivery so we may assist you promptly.
You may write to us at ajsavla@outlook.com with your order number, clear photographs of the concern, and a brief description of the issue.
Alternatively, you may visit our store for assessment.
Each request is reviewed carefully. Where a genuine manufacturing defect is confirmed upon inspection, we will resolve the issue through repair or
replacement. In cases where repair or replacement is not possible, store credit
or a refund to the original method of payment may be offered, subject to
approval.
Products showing signs of wear, misuse, accidental damage, or handling after delivery are not eligible for return.
All items must be unused and returned in their original packaging.
Napoli Pelle uses genuine leather, a natural material that carries unique grain
patterns and tonal variations. Slight differences in shade are a natural
characteristic of leather and are not considered defects.
Additionally, lighting during photography and individual screen settings may influence how
colors appear online.
These subtle variations are part of the authenticity and individuality of each pair.
If you require a size exchange, please email us within 48 hours of receiving your order. The product must be unused, in original condition, and returned with its original packaging.
Once the product passes quality inspection, the replacement size will be dispatched
