Cancellation / Refund

Orders may be cancelled directly through the website only before they are dispatched.

Once an order has been processed for dispatch or shipped, cancellation will no longer be available.

As our products are prepared in limited batches and undergo final quality checks prior to shipment, we recommend reviewing your size, delivery details, and product selection carefully before confirming your purchase.

Napoli Pelle reserves the right to decline cancellation requests once order processing has commenced.